United States orders arrive within 7 to 12 business days total. This includes 3 to 5 business days to make your item and 3 to 7 business days for delivery. International orders take 18 to 30 business days total, since transit runs 15 to 25 business days.

Every piece is custom-made to order, so production time is part of the timeline. You will receive tracking by email as soon as your order ships.

We ship within the United States and to most countries worldwide. After your item is made, delivery usually takes 3 to 7 business days within the United States, or 15 to 25 business days internationally.

Processing your custom order takes 3 to 5 business days before it ships, so the total time from order to doorstep is about 7 to 12 business days for United States orders and 18 to 30 business days for international orders. United States shipping rates are based on the number of items in your order, international orders ship at a flat rate of $13.99, and United States orders with a subtotal over $100 ship free.

If your order arrives damaged, defective, or incorrect, we will make it right. Email us at support@wildandway.com within 30 days of delivery with your order number and a photo of the issue.

We will arrange a replacement or refund for qualifying items. Since every piece is made to order, we cannot accept returns for change of mind, but we always stand behind the quality of what we make.

Yes. We print with quality materials and modern equipment so the designs stay sharp and the colors stay vivid, wash after wash.

Each design is prepared for high quality printing before it goes live, so what you see on the product page is what arrives at your door. Care instructions are shown on every product page to help your piece last.

Because every item is custom-made, production begins soon after you order. You can change or cancel your order within 24 hours of placing it.

Email us as soon as possible at support@wildandway.com with your order number. After production has started, we may no longer be able to make changes.

The best way to reach us is by email at support@wildandway.com. We reply within 12 to 24 hours, Monday through Friday, 9 AM to 6 PM Pacific Time.

Please include your order number if your question is about an existing order, so we can help you faster.